Meet the Klipboard Leadership Team
Our highly experienced leadership team helps establish our vision, shape our strategy, and inspire our people to deliver innovative and comprehensive business solutions for all of our sectors.
A team of experts leading a global business
The members of the Klipboard leadership team provide a wide depth of industry experience and business management skills that are fundamental to supporting the success of our customers and business.
Ian Bendelow
Chief Executive Officer
Ian is CEO of Klipboard and has led our strategy and growth for over 15 years. Ian has 30 years of experience in IT and enterprise resource planning solutions and over 25 years working with the company's portfolio of solutions, services and clients. His career developed from customer-facing roles in support, training and consultancy to executive positions in sales, international business development and other commercial functions.
Mike Jefferies
Chief Financial Officer
Mike joined Klipboard as CFO in February 2024, and has over 25 years of experience in finance and leadership roles within Global businesses. Mike has worked in the software and IT sector for the last 15 years, most recently as COO for a division of Cisco and before that as Group CFO of IMImobile PLC. Mike has also worked for Star Trac Inc, a US based manufacturer and distributor of commercial fitness equipment and before that for the Whirlpool Corporation.
James Mitchell
Managing Director, UK, Ireland and Nordics
James has 28 years of experience in IT and software solutions. James’ career developed from technical roles in R&D and product management through to customer-facing roles in support, project management, professional services, consultancy and sales. James has also previously been Managing Director of a software business with responsibility for Europe and Latin America. James has a BSc (Hons) in Business and Computer Science, an Executive MBA from Cranfield University Business School, and he is a member of the Institution of Engineering and Technology and a Fellow of the Chartered Management Institute.
Draven McConville
President of Field Services
Draven joined in 2024 with the acquisition of Klipboard.IO, a pioneering software platform he founded for the field service industry. With a background in technology, startups and entrepreneurship, Draven has been instrumental in developing innovative cloud-based solutions for businesses such as KIA Motors, Coca Cola, Terex Corp, Jaguar Land Rover and many more. Through his strategic vision, Klipboard has grown into a trusted platform for field service organisations across the globe who look to streamline their operations, reduce manual processes, and empower their teams in the field.
Carolyn Adams
Chief People Officer
Carolyn Adams serves as the Chief People Officer at Klipboard. Carolyn drives the human capital strategy in this role, including culture & engagement, talent acquisition & development and reward. Prior to joining Klipboard in 2014, she held leadership positions in financial and software organisations. Carolyn holds a Business Management/Accounting degree, is a certified Global and Senior Professional in Human Resources (GPHR & SPHR) and is certified with the University of Oxford Saïd Business School Executive Leadership Programme.
Chris Owen
Chief Customer Services Officer
Chris Owen joined Klipboard as Chief Support Officer in July 2018 and, since 2024, has had a wider remit for Support, Cloud and Professional Services. Before joining Klipboard, Chris was responsible for 'Customer Success - Global Delivery' at the world's largest supply chain software company. In addition, he's pioneered multiple IT innovations for tier-one multinational software companies. Chris is based at our HQ in Hungerford but works across our global network of customer service centres, leading over 600 associates that comprise the global Support, Cloud and Professional Services team. Chris also holds several professional and civic honours and serves in the RAF reserve in his spare time.
Dean Petrone
Chief Executive Officer, North America
Dean brings over 30 years of extensive experience spanning from hands-on manufacturing floor expertise to strategic enterprise planning solutions and services across diverse industry verticals. Early in his career, Dean demonstrated his entrepreneurial acumen by spearheading the growth of two thriving boutique services organizations, both of which culminated in successful outcomes. He then transitioned into pivotal leadership roles at GE, EY, and Infor, where he honed his skills and developed a deep understanding of organizational dynamics. Within Klipboard, Dean plays a crucial role in shaping the company's trajectory for organic growth and future acquisitions. His strategic foresight and unwavering commitment to excellence are instrumental in driving success in North America and pivotal in cementing Klipboard’s position as a prominent player in the industry.
DJ Jones
Chief Technology and Product Officer
DJ brings his rich experience in ERP, SaaS, FinTech, and AI to revolutionise our technology and product offerings. With an impressive history in leading large-scale product development, particularly in accounting software, professional service automation (PSA) and ERP suites, DJ is directly aligned with the needs of Klipboard's diverse client base. As Global Vice President of Product at Sage Group PLC and Head of Productivity Products at IRIS Software Group, DJ has spearheaded transformative projects like 'IRIS Elements' and 'Sage for Accountants', demonstrating his ability to drive innovation and growth. At Klipboard, DJ is dedicated to driving our technological vision and product strategy, ensuring that our solutions meet and exceed the evolving needs of our global clientele within the distribution, rental and automotive industries. His role is pivotal in developing cutting-edge technology and products that empower businesses to achieve greater efficiency and profitability.
Francois Patrice
Chief Revenue Officer
Francois is responsible for growing the top-line revenue at Klipboard across geographies while always staying true to our philosophy of seeking to help customers with their businesses first. He ensures that our customer needs are central to what our organisation does day-to-day, from building great products to getting them used at their full potential. Francois has been in customer-centric, commercial, and growth-related roles for over 20 years, and he's passionate about satisfying customers and delivering on expectations.
Fred Loos
Managing Director, Benelux
Fred's extensive industry and product knowledge has led to numerous successful European integrations. With over 35 years of experience within the software industry, primarily in Klipboard's distribution division, Fred is a passionate leader deeply committed to expanding Klipboard's European presence. He always aligns our portfolio with the unique needs of our clients, and his customer-focused vision aims to empower businesses with tailored software solutions that help them foster growth and success. Fred's expertise and dedication are crucial to Klipboard's ongoing European expansion.
Giuseppe Martini
Managing Director, Africa
Giuseppe (Gus) joined Klipboard South Africa for the second time in 2017 as Commercial Director. He was part of the original commercial division team in South Africa as a Project Manager in the 90’s and brings over 30 years of experience from various industries. Before his second stint with the company, he served in several senior roles, from operations to procurement & IT director at large multi-branch national building industry merchants. Giuseppe sees his role as continuing to grow Klipboard in SA and to share industry experience both internally and externally.
Graham Dobbs
Managing Director, Rental Division
Graham has been involved in the rental industry since 1987, working in equipment rental companies for 13 years before being drawn to IT software solutions and joining the leading rental software provider in 2000. His career developed from project management to operations director, then moving to sales director before becoming the MD for the rental software business. Based in the UK but with responsibility for global rental solutions, Graham has successfully driven global growth in the UK, Netherlands & Europe as well as Australia and the USA. With a passion for all that is rental, Graham sees his role as ensuring we continue to deliver market-leading solutions and services to equipment rental customers to keep them one step ahead.
Wayne Fraser
Chief Data and Information Officer
Wayne Fraser is Klipboard’s visionary technology leader with over 20 years of experience in FTSE100 and private equity-backed software businesses. He brings expertise in data intelligence and AI, driving product innovation and growth, fostering a culture of excellence and collaboration, with a data intelligence mindset, his focus will help us evolve our Digital Engagement across our systems landscape and drive our execution with AI. Wayne will also enable us to accelerate our execution of M&A integration.
Our passion is to give customers a competitive advantage in their incredibly competitive world. We do this by providing flexible, industry-specific solutions, software, technology, advice, guidance, experience, and expertise built over 40 years of servicing their specific market. Excellent software solutions don't happen without great people. We have the best software solutions for our market because we have the best people.
Learn More
About Us
To design and deliver high performance, integrated ERP solutions that enable our customers to source effectively, stock efficiently, sell profitably and service competitively.
Policies
Klipboard prides itself on being an equal opportunity employer and being open and transparent in respect of how we operate and do business.
Services
We deliver a range of specialist consultancy and business services that ensure our customers get the best possible return on their investment in our business management solutions.