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Customer service dedicated to delivering your success

Our customer service is focused on helping our customers to gain maximum benefit from their investment in their Klipboard software.

Our dedicated teams of Professional Services, Cloud Services, Support services and Customer Success bring together a comprehensive capability to unlock the true real value that our software can add to our customers businesses.

Our Professional Services team take time to understand your needs, your goals and ambitions and the key performance metrics for your business. They help you to quickly realise the benefits and efficiencies that our solution can truly deliver.

We know you want to focus on growing your business profitably and not to become IT specialists, so our Cloud services team do all the lifting needed to put in place the systems infrastructure that provides that reliable platform for your business to run on.

Services

Once your system is live, our team does not rest. Our Support services stay by your side to address any challenges that you may face during the normal operations. Swiftly providing relief and then resolution to issues enables you to realise all the benefits of your system that can be delivered.

Customer Success professionals can help you plan for future, items such as upgrading to unlock the extra value we continually build into our newest versions.

With over 650 dedicated services team members located across the globe from USA to Europe the UK and South Africa, we like to provide that personal touch and be your trusted advisors and true partners for building your success.

Leading Software

Our services

Supercharging your ERP, empowering your business

At Klipboard, we don’t just deliver ERP software - we provide a complete ecosystem!

We know that no one industry, sector and field is the same - so nor should your software solution be! That’s why our services have been specially curated to configure the perfect solution for you. So, whether it’s streamlining operations, or eliminating inefficiencies, you are interested in, we can implement and unlock the full potential your system has to offer.

From expert consultancy to cloud computing, we ensure your business software works for you.The result? A scalable, efficient, and stress-free way to manage your operations.

Services to help support your business

Our services cover the full spectrum, including:

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An ERP is only as powerful as the ecosystem supporting it. At Klipboard, we go beyond software - we equip businesses with the services they need to thrive. Because when experience meets innovation, great things happen.

Ian Bendelow image
Ian Bendelow
Chief Executive Officer
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Expert business consultancy services

Keeping you ahead of the curve

A powerful ERP needs a strong foundation. Our consultancy services ensure you’re maximising efficiency, improving workflows, and driving measurable business growth.

  • ERP Implementation & Optimisation - Seamlessly integrate your system with your existing operations.
  • Industry-Specific Strategy - Get expert guidance tailored to your sector’s unique challenges.
  • Process Automation & Efficiency - Identify opportunities to streamline workflows and reduce costs.

But we go beyond just advice - we implement real solutions that make a measurable difference that really counts.

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Customer-support

Reliable Support & Optimisation

Get the most from your ERP

Our team delivers that expert support and continuous alignment you need asas your business grows. We ensure your ERP system adapts to your business, providing:

  • On-Demand IT & ERP Support - Troubleshooting, system updates, and performance enhancements.
  • Workflow Optimisation - Fine-tune processes to ensure seamless, efficient operations.
  • Scalable Service Desk Solutions - Whether you need ad-hoc support or a fully managed service, we’ve got you covered.

Less downtime, more productivity - so your ERP always works for you..

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Protect your business

Stay resilient

Protect your business with Business Continuity services

Even with ISO27001 compliance and Secure by Design methodologies built into our systems, we understand that sometimes things can happen that are outside of your control and we are ready to help. A hardware failure, or unexpected IT challenges could impact your systems - affecting productivity, profits, and reputation.

That’s why we offer business continuity solutions that keep your ERP running, ensuring:

  • Minimal downtime - Automatic failover solutions keep operations moving.
  • Data security & recovery - Encrypted backups and rapid disaster recovery options.
  • Resilience planning - Custom strategies to safeguard your business in any scenario.

Because when the unexpected happens, being prepared makes all the difference.

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Hardware & Infrastructure

A strong foundation for your ERP

Your ERP is as reliable as the infrastructure supporting it and we understand what needs to happen to optimise that ecosystem. Instead of managing hardware procurement, upgrades, and repairs alone, let us handle it for you.

  • On-site IT support & system monitoring - Stay ahead of potential issues.
  • Scalable hardware procurement & maintenance - Always up to date, always reliable.
  • Optimised IT infrastructure - Designed to work seamlessly with your ERP.

With Klipboard, your business runs on infrastructure that’s built for efficiency and growth.

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Flexible e-Learning

On-demand e-Learning to keep your team ahead

A powerful ERP really delivers the goods when the people using it have the knowledge they need to get the most from it.That’s why we provide on-demand e-learning to ensure your team gets the most from your system.

  • Comprehensive ERP training - Interactive courses, tutorials, and step-by-step guides.
  • Progress tracking & assessments - Ensure knowledge retention and continuous development.
  • Anytime, anywhere learning - Training that fits around busy schedules.

By investing in ongoing education, your team remains skilled, confident, and ready to excel.

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K-Cloud

Secure, Scalable Cloud Computing

Your ERP shouldn’t be held back by outdated infrastructure. K-Cloud delivers:

  • Fully scalable cloud solutions - Grow without worrying about IT constraints.
  • Built-in security & automated backups - Minimise risk and maximise uptime.
  • Seamless remote access - Work from anywhere, with enterprise-level security.

Future-proof your business IT infrastructure - without the tech headaches.

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The Klipboard Ecosystem

Designed to help your business excel

At Klipboard, we don’t just provide an ERP - we build an entire ecosystem of services that supercharge your system and optimise it for your industry. Whether you need:

  • Expert consultancy to tailor your ERP to your sector.
  • Ongoing support & optimisation to keep operations smooth.
  • Business continuity solutions to safeguard against disruption.
  • Cloud computing & IT infrastructure to power your growth.

… we ensure your business has everything it needs to thrive.

Our ERP is powerful. With Klipboard’s services, it’s unstoppable.